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© 2017 Be Central, Be St Giles

Get to Know - Sandy Cochrane, Hotel Manager of St Giles London

February 27, 2017

Get to know the head of each St Giles' hotel in our #StGilesGM series! Take a peek into a typical day as they set the tone for your St Giles Experience and get their tips on the best way to discover each #StGilesCity. This week, we catch up with Sandy Cochrane, Hotel Manager of St Giles London, in the U.K.

Take Us Through a Typical Day at Work for You

There are no typical days in this business, which is why most of us like working in this industry.  No two days are the same and you never know what challenges a day will bring.  There are of course certain tasks that have to be done daily.  Operations meetings, staff meetings, meetings with my departmental managers, orders to be placed, emails to be answered, and of course, welcoming our guests.

 

 

Tell Us One Thing about St Giles London Most Guests May Not Know

We believe we are the only 3 star hotel in Central London with dedicated hotel doormen, Chris & Joao. They are always readily available with a smile to welcome and assist our guests, whether new, returning, or those currently staying at the hotel.

 

 

When at Work, What Makes you Smile  

Happy guests and a happy team!

 

And What Quickly Turns that Smile into a Frown

Teams not working together, which can sometimes result in unhappy guests and teams.

 

The One Guest You Will never Forget 

A very famous news presenter who appeared larger than life on TV, but in person, he was very unassuming, quiet and shy.  No demands and a big thank you when he left.

 

 

When Not at Work, We Can Find You - I should say at home, but my husband would probably say shopping :)

 

 

Your Dream Vacation (or most memorable vacation) - I love holidaying in the State of Florida, in the U.S. Lots of shopping, sunshine and beautiful beaches.

 

 

Your Recommend Top 3 Things to Do in London

London is such a vibrant city with so many wonderful attractions and activities, it's quite hard to pick just three, but I will try for five: 

  1. Take in the sights from the top deck of a bus with a hop-on hop-off city bus tour. Experience both a day and a night tour to see both sides of London

  2. Be sure to see a show in the West End, which is world-renowned for the calibre of plays, musicals and shows. At anytime, you can enjoy an award-winning cast on the West End

  3. No trip to London is complete without a visit to one of our many palaces and the most famous of all, Buckingham Palace is a must visit

  4. Tour the British Museum, which is located just around the corner from our hotel, and explore its timeless treasures plus entry is free 

  5. And of course, not to be missed, the excellent shopping in Oxford Street

 

St Giles London is located in London's West End, just steps from theatres, top London attractions, Soho London, Tottenham Court Road Tube Station, shopping, restaurants and nightlife. For more information, please visit www.stgiles.com

 

 

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